Iberotel Costa Mares

We recently had a 19 day trip around Egypt and I can definitely say that the Iberotel Costa Mares was the best hotel/resort that we stayed at in Egypt and on par with other 5 star resorts we’ve stayed at around the world. We had two deluxe family ground floor rooms with views on the gorgeous 45m long pool for our family of five. The rooms were very spatial, comfortable, clean and had all the modern conveniences you’d want. We spent our days moving from the pool to the beach and back again. The resort’s position on the bay is perfect for swimming with the sea turtles and the sea cows (dugong). There are other reviews that criticise the tour boats being the in the bay but this didn’t bother us - they are far enough from the shore and the bay is certainly big enough for everyone to enjoy. The dive centre, less than 10 minutes walk down the beach at the sister resort, is an added bonus. We had a great excursion to the Dolphin House where one in our group was able to dive while the rest of us did snorkelling. We chose Costa Mares for the location and the great reviews on the food and service. Khalif and his food and beverage team certainly didn’t disappoint. We enjoyed our meals at the Coral Restaurant (buffet) where there is a vast selection of Egyptian and International foods and always freshly grilled or barbecue meat and fish in the evening. The food was fresh, tasty and good quality. Special mentions to Mohamed Allam and both Ahmeds at the Coral Restaurant, Ahmed Mahout at the pool bar and lifeguard Amr who looked after us so well, greeted us with smiles and genuine kindness and worked so hard to ensure that we always received 5 star service. Thank you to the lovely staff for making our stay at Costa Mares such a wonderful holiday.

I really liked everything, you guys dealing with all details with passion and caring which enabling you to provide the best Quality of service, I am booking super user and used to travel each 2 months, but really I admire the place from all aspects (hospitality, staff engagement, caring, Quality of food and services, etc) I am a Quality professional, and this is how we name it (the passion to create the best consumer experience), which I really felt it here Thank you again and I trust that it will never be the last time, please save this place amazing for me till I come back again.

LOCATION, FACILITIES, FOOD, COURTESY OF THE STAFF

The Iberotel Costa Mares is a lovely "green" hotel, with kind staff and comfortable rooms. The views from the room to the pool area and the sea are beautiful. The main restaurant/buffet area is quite open and modern, the food is delicious and there are many options. The attention to recycling, awareness of waste disposal, the information boards as to the marine life, etc. is what one would expect and demand in such a place. The pool is refreshing and easy to swim in. The beach is well-kept and exclusive to this hotel. Snorkeling is a must in this bay.

This hotel exceeded our expectations and so much more. The hotel itself is absolutely beautiful, and the location is amazing for snorkelling and diving. The hotel beach/sea is full of amazing reef, fish, turtles (soo many) and we even saw a huge sea cow. The food is also amazing at the restaurant and there are 3 different restaurants and even more bars/shisha sky bar! The entertainment each night is high quality performances which we really enjoyed - this is something that’s usually poor at hotels but it was really great here! We did some absolutely amazing excursions via the hotel - they only allow reliable and reputable companies to the hotel to offer you excursions, and they won’t disappoint! Honestly we had the most amazing time at this hotel and the staff were absolutely exceptional. All staff- waiters, bar staff, beach staff, lifeguards, housekeeping, reception, taxi staff, entertainment staff, chefs and servers. I can’t describe how lovely they all were, we loved sitting and chatting with them also and they all made us smile and laugh all of the time. Special shout out to Ahmed taxis from reception and also his exceptional driver Ibrahim, both Ahmed beach servers were great and kept us happy at all times! Mustafa the lifeguard and Mahmoud in the sky bar were both great too and so so friendly! And finally our housekeeper Hussein who created special towel figures for us every single day! Thank you allll for an incredible stay, the staff are truly great and genuinely nice people that work so hard to ensure you have a nice time!